Individual Therapy
Evidence-informed talk therapy, built around your situation. Your care comes from your clinician by secure video, anywhere in Australia. You can book your first session directly. If you have a GP Mental Health Treatment Plan, a Medicare rebate may apply to eligible therapy sessions. Eligibility is determined by Medicare. Coaching and ADHD assessments are not covered by Medicare.
Care that's built around you
Evidence-informed talk therapy, built around your situation. Your care comes from your clinician by secure video, anywhere in Australia. You can book your first session directly. If you have a GP Mental Health Treatment Plan, a Medicare rebate may apply to eligible therapy sessions. Eligibility is determined by Medicare. Coaching and ADHD assessments are not covered by Medicare.
Considered care, every step
Your care is shaped around you. It is a considered, professional process built around your goals, never one-size-fits-all.
A care plan built around you
We start by understanding your history, your goals, and what support looks like for you.
One clinician, start to finish
You work with the same clinician across your care, so nothing gets lost along the way.
Evidence-informed methods
Grounded in research. We choose established approaches that suit your situation, never guesswork.
Ongoing reviews
Regular check-ins track how things are going and adapt your plan, with no lock-in contracts.
Your path, step by step
A simple, private path, from your first message to your first session and beyond.
First Session & Intake
Your first session is a calm intake. We talk through your history, what is going on now, and what you would like from therapy.
A Plan That Fits You
Together we shape a plan around your goals. We draw on evidence-informed approaches relevant to what you want to work on.
Secure Video Sessions
50-minute sessions by encrypted video. No software to install and no waiting room, from a space where you feel at ease.
Ongoing Progress Reviews
Regular reviews track how things are going and adapt your plan as your needs change. There are no lock-in contracts.
Individual Therapy can help with
If any of these feel familiar, you may find support here. You do not need a diagnosis to start. Whatever you are carrying, your care is shaped around you, at your pace, with no judgement.
Anxiety, ongoing stress and panic
You don't have to work through this on your own.
Low mood and emotional exhaustion
Practical, evidence-informed support, at your pace.
Grief and major life changes
A clear plan, shaped around your goals.
Burnout, perfectionism and workplace stress
Practical tools you can use between sessions.
Relationship difficulties and self-esteem
Calm, judgement-free care.
Approaches we may draw on
Your clinician chooses an approach, or a mix, with you, based on your goals and what suits your situation.
Cognitive Behavioural Therapy (CBT)
One of the most widely researched talk therapies. CBT helps you notice and reshape unhelpful thinking patterns and behaviours, and build practical skills you can use day to day.
Acceptance & Commitment Therapy (ACT)
ACT builds psychological flexibility. You learn to make room for difficult thoughts and feelings while taking steps that line up with your values, instead of fighting what you cannot control.
Schema Therapy (ST)
A deeper, integrative approach for long-standing patterns. Schema therapy works with core beliefs formed early in life, so you can build healthier ways of relating to yourself and others.
Everything you want to know
Do I need a GP referral to book individual therapy?
No. You can book directly through Synapsea to begin. A Mental Health Treatment Plan from your GP is optional. If you have a GP Mental Health Treatment Plan, a Medicare rebate may apply to eligible therapy sessions. Eligibility is determined by Medicare. Coaching and ADHD assessments are not covered by Medicare. We can walk you through this when you enquire.
How does telehealth therapy compare to seeing someone in person?
Many people find telehealth therapy works well for them and value being able to attend from a private space of their choosing. Telehealth is not suitable for every concern. Your clinician may recommend in-person care, a GP review or a referral where that is the better fit.
How long does therapy take and how many sessions will I need?
This varies from person to person. Some people work on a focused goal over a handful of sessions. Others choose longer support for more complex or long-standing patterns. Individual experiences vary, and a session does not guarantee a particular outcome. Your clinician will review progress with you and there is no pressure to continue beyond what is helpful.
What technology do I need for a telehealth session?
A smartphone, tablet or computer with a camera and microphone, plus a steady internet connection. There are no app downloads. Sessions run in your browser on our encrypted platform.
Is my information and what I say kept private?
Yes. Your sessions are confidential and handled in line with Australian privacy law. Information is only shared without your consent in limited situations set by law, such as a serious risk of harm. Sessions run over an encrypted, secure video platform.
Individual experiences vary, and a session or assessment does not guarantee a particular outcome.
Telehealth is not suitable for every concern. Your clinician may recommend in-person care, a GP review or a referral where appropriate.
If you are in crisis, call Lifeline on 13 11 14 or 000. Synapsea provides online care and is not an emergency service.
We do not advertise specific prescription medicines to the public in accordance with Australian regulatory requirements.