Let's talk.
Have a question, or ready to start? Send a message and we'll reply within one business day. Someone reads every enquiry. There is no pressure, and no wrong way to ask.
Send us a message
Tell us a little about what's going on. Your enquiry is kept confidential.
Other ways to reach us
Synapsea is online care, so everything happens by telehealth.
Located In
Online, Australia-wide
No clinic to visit. No waiting room. No commute.
Response Time
Within one business day
Someone on our team reads and replies to your message.
If you need urgent support
Synapsea is not a crisis or emergency service. If you or someone else is in immediate danger, call 000 now. You can also reach these services any time.
Emergency
Police, fire, ambulance
Lifeline
24/7 crisis support
Beyond Blue
24/7 mental health support
13YARN
First Nations support
Medicare Mental Health
Free advice and referral
Do I need a referral?
You do not always need a referral to get in touch. Send us a message and we'll explain what applies to you and what a GP plan can add.
How quickly will I hear back?
We aim to reply to every enquiry within one business day, Monday to Friday. Someone reads and answers your message.
Is my information private?
Yes. Your messages and records are kept confidential and handled with care, in line with the Australian Privacy Principles. You choose a private space that suits you.
Care You Can Count On