Depression
Support for low mood and emotional exhaustion, from your clinician by secure telehealth. Evidence-informed, shaped around you, and available anywhere in Australia.
Care that's built around you
Support for low mood and emotional exhaustion, from your clinician by secure telehealth. Evidence-informed, shaped around you, and available anywhere in Australia.
Considered care, every step
Your care is shaped around you. It is a considered, professional process built around your goals, never one-size-fits-all.
A care plan built around you
We start by understanding your history, your goals, and what support looks like for you.
One clinician, start to finish
You work with the same clinician across your care, so nothing gets lost along the way.
Evidence-informed methods
Grounded in research. We choose established approaches that suit your situation, never guesswork.
Ongoing reviews
Regular check-ins track how things are going and adapt your plan, with no lock-in contracts.
Your path, step by step
A simple, private path, from your first message to your first session and beyond.
First Session & Intake
Your first session looks at your history, what is going on now, and your goals. No judgement and no pressure.
A Plan That Fits You
We shape your plan together. We draw on evidence-informed approaches relevant to what you want to work on.
Secure Video Sessions
50-minute sessions by encrypted video, from wherever you feel safest and most at ease.
Ongoing Progress Reviews
Regular reviews track how things are going and adapt your plan. There are no lock-in contracts.
Depression can help with
If any of these feel familiar, you may find support here. You do not need a diagnosis to start. Whatever you are carrying, your care is shaped around you, at your pace, with no judgement.
Ongoing low mood or sadness
You don't have to work through this on your own.
Loss of interest in things you used to enjoy
Practical, evidence-informed support, at your pace.
Tiredness, sleep problems and low energy
A clear plan, shaped around your goals.
Feelings of hopelessness or low self-worth
Practical tools you can use between sessions.
Trouble concentrating or making decisions
Calm, judgement-free care.
Approaches we may draw on
Your clinician chooses an approach, or a mix, with you, based on your goals and what suits your situation.
Cognitive Behavioural Therapy (CBT)
CBT is one of the most researched approaches for low mood. It helps you notice and question negative thinking patterns, and build more balanced, helpful ways of seeing things.
Acceptance & Commitment Therapy (ACT)
ACT helps you relate differently to painful thoughts and feelings, so they hold less power, while you take steps toward a life that lines up with your values.
Schema Therapy (ST)
When low mood is tied to early life or long-standing patterns, schema therapy works with the core beliefs behind it, so you can build kinder ways of relating to yourself and others.
Everything you want to know
Can telehealth help with low mood?
Yes, for many people. Many people find telehealth therapy works well for them and value being able to attend from a private space of their choosing. Telehealth is not suitable for every concern. Your clinician may recommend in-person care, a GP review or a referral where appropriate.
Do I need a GP referral?
No referral is needed to start. You can book directly through Synapsea. If you have a Mental Health Treatment Plan from your GP, you may be able to claim Medicare rebates on up to 10 sessions per calendar year. We can help you understand the options.
How many sessions will I need?
This varies with your situation and goals. Some people work on a focused goal over several sessions. Longer-standing concerns may benefit from longer support. Individual experiences vary, and a session does not guarantee a particular outcome. Your clinician will review progress with you and be honest about what they suggest.
What if I'm in crisis?
Synapsea provides online care and is not an emergency service. If you are in crisis or immediate danger, call 000 or go to your nearest emergency department. For support any time, call Lifeline on 13 11 14, or Beyond Blue on 1300 22 4636.
Will therapy be combined with medication?
Any decision about medication sits with your GP or psychiatrist. For some people, therapy and medication together can be helpful. Your clinician can work alongside your prescribing doctor as part of your wider care.
Individual experiences vary, and a session or assessment does not guarantee a particular outcome.
Telehealth is not suitable for every concern. Your clinician may recommend in-person care, a GP review or a referral where appropriate.
If you are in crisis, call Lifeline on 13 11 14 or 000. Synapsea provides online care and is not an emergency service.
We do not advertise specific prescription medicines to the public in accordance with Australian regulatory requirements.